Short answers to the questions people ask us most. If yours is missing, talk to us and we'll answer with your data in front of us.
8 TOPICS · 32 SHORT ANSWERS · NO JARGON
What TraceSource is, how people usually begin, and what happens when the phone has no signal.
GETTING STARTED · 4
TraceSource turns the forms your team fills in the field into simple business software. People collect information on a phone, even with no signal, and it becomes records, statuses and dashboards your team can run the day on. No coding needed.
FORMS & OFFLINE · 4
Yes. Forms save on the phone, wait until there is a connection, and then send themselves. Nothing is lost and nothing has to be typed twice.
Templates, statuses that keep themselves, automations, a public site — and the phone camera, two RFID readers and a label printer.
APPS & TEMPLATES · 4
Real screens for your data: a list of records, statuses that move as work happens, links between related things, a dashboard that updates itself, and control over who sees what. Any App can also publish a public website from the same data.
HARDWARE & SCANNING · 4
Usually none. The phone camera reads barcodes and QR codes. When you need range or hands-free counting, TraceSource works with the CSL CS108 RFID sled, the Urovo R70 finger reader and the SATO WS4 label printer.
How the AI helps, what it costs, and what a credit is.
AI & COMPUTER VISION · 4
Two things. Describe a form in plain words and it drafts the questions for you. Add a photo question with vision and it tells you what is in the picture, for example which product is on the pallet.
PLANS & CREDITS · 4
Yes. Free gives you 1 user, 3 active forms, 1 App, 500 responses a month and 250 AI credits a month. No card needed.
Who can see your data, how deleting works, and the phone app on Android and iPhone.
SECURITY & DATA · 4
You decide. Put people in departments, choose which parts of an App each department can open, and anything they are not allowed to see simply does not appear. Team members see their own submissions unless you let them see everyone's.
MOBILE · 4
Android and iPhone. Get it from Google Play or the App Store, sign in, and your forms are there.
Still stuck?
Tell us what you are trying to run, and we'll answer with your data in front of us.
Pick a template, describe a form, or upload the spreadsheet you already have. No developer and no card needed.
We'll answer with your data in front of us.